I have previously booked a trip, about 2 years back through Travel Triangle to Singapore and everything was perfect, however our most recent trip to Europe was the exact opposite extreme. It was not a holiday; however, it was a trip that put my family and I at significant risk and the agent has not shown one humane sign of wanting to hold responsible for her actions that caused us such despair. Have you ever been to a baker where the baker tells you he is the best baker and can make a really fancy cake, but when the time comes, he bakes you a cake and then tells you here is the icing and decorations, go finish presenting the cake the way you want. This is exactly how Priyanka did for my family and me for our trip to Europe. She put a big dashing iterinary, slapped a big fat price of about 5Lacs for it and then we ended up doing everything on our own and most of all everything offered was far below a standard of 1 star. She made big promises in her offering and the “majority" of it were false hopes given to us as travelers. I was travelling with my 2 minor kids, my wife and son. We were hoping to have a good vacation however it was a disaster. I had far lower offers as quotes, however I went with the highest in the hopes that Priyanka would not compromise on quality or standard. Instead, the hotel options and visitation options were very poorly planned. Worst of all her response time on all our queries never happened on time. We have to send constant follow ups before we receive any acknowledgement or feedback from her side. Once she got the money, she abused all her power to cheat us by providing us substandard services and most of all put my family at harm. There was never any solution she provided to our problems. We encounter problems and when we reach out for her help, she finds excuses to get out of the problem. She never advised us in advance of things to be aware of and what to do in the event of any unexpected issues, nothing from her side. She was more like a bus conductor who gave the tickets and told the passenger ride. Whether you sit, stand or miss a stop is none of her concerns. All of this is evident in our correspondence with her through WhatsApp and Travel Triangle Chat. Not once she picks up the phone and try to solve our issues. Scope A: Let’s start with the hotels in the 3 locations, My WhatsApp messages to her were to arrange, 3 - 4 star hotel and I was put up in some cringy God forsaken place. I paid to get a 3 - 4 star hotel and I got a dump worse than a lodge in Dharavi Mumbai. 1- Hotel in Paris - She put us in a hotel that was unclean, unsuitable for kids, middle of a gang of drug peddlers and prostitutes roaming around after 8 PM and most of all no ventilation. We slept for 3 days in a 36 degree temperature in 2 separate rooms significantly far from each other. Priyanka did not even have the courtesy to ensure our rooms were adjacent to each other. When we told her that the place is bad and it’s hot, she asked us to sort it directly with the hotel. We asked the hotel, and they asked us to open the window and they could not provide a fan or sort the AC. This hotel was significantly far from any place where we could get food. We put up with it for 3 nights and the price we paid for it was unreasonable and unacceptable. 2- Hotel in Lucerne - She again put us in 2 separate rooms significantly far from each other. 3- Hotel in Zurich - She put us in a hotel far from any decent place to eat and near to the airport so she can save on airport transfer cost and gain from it. We had aircrafts flying over us 4 - 5 hours every morning shaking the whole building and keeping us awake. Worst of all the hotel had spiders and my younger daughter got bitten by one. This hotel was significantly far from any place where we could get food. Scope B: Next let's take a look at the eventful moments Priyanka set us up for my family and me to attend: 1- Big Bus Tour through Paris - Went fine, however I was told by Priyanka that the Big Bus would issue me the Eiffel Tower tickets. However when I went there Big Bus team told me that they don’t issue tickets for the Eiffel Tower and what is presented in the attached Big Bus Ticket looks like a fraud. I immediately called Priyanka and after 2 attempts I got her and then she told me to get on the tour and she would arrange the ticket. So we went on the Tour 2- Eiffel Tower Entry - As per Priyanka and the entry passes she provided my family and I were supposed to go up the Eiffel tower at 8:30 PM as what is stated in the ticket, however Priyanka came with another time and we were on the Big Bus tour in a different location and were not able to make it to the Tower on time, at which point they refused entry. 3- Disney Land - Went fine, however she had the option to recommend something better 4- Mt. Titlis - Went fine Scope C: Now let's talk about the transfers 1- Paris Airport to Hotel - Went Fine 2- Inner Paris transfers - "Bake your own cake" We did everything on our own. No guidance whatsoever that this would not be covered till I brought up the topic with her a few days before we were to travel. 3- Paris Hotel to Train station - "Bake your own cake" We did everything on our own hauling heavy luggage. 4- Swiss Pass - Went fine 5- Hotel to Airport - Went fine Scope D: Now let's look at all the false promises / unfactual stories put on our iterniary 1- Big Bus Tour - Was told that we could visit so many spots in France over the stops Big Bus makes. Ideally it cannot happen in a day. After personally going through it, I can tell you that it’s not possible to do it over an 8 hour tour on the places she claimed we could see 2- Visit to Interlaken and Grindelwald. There was no way we could make it based on the timing of our transfers and changes from one city to another. Trip to Interlaken is 2 hours and to Grindelwald is 3.5 hours one way. That is half a day gone. The last train from these places back to either Lucerne / Zurich is 4 PM. We had no way we could go with her suggestion, and she claims she is an expert however recommended some free trips which would not cost her anything. 3- Visits in Zurich on the last day. More than half the places she recommended required us to have a ticket to enter and we were able to just walk past the places she mentioned. 80% of her iterinary was not something you want to offer as a vacation solution, when Priyanka claims she is a solution provider. Priyanka continues to throw her weight by not being accountable for what she did. I need to be refunded for the poor service provided, I did things through your channels to have little to no administrative hassle, however I ended up doing all of your agents’ work at my time and my cost. This was not a vacation I paid for and I am entitled to be compensated for the hardship Travel Triangle and their phony agents advertised. Its one thing if I had not paid the asked amount on time or did not do my part, but to sell me a low-grade solution for a vacation is unacceptable. Travel Triangle does not vet any of its agents and if the customer suffers, they care less. I am passing this message because any of you out there are keen on travel, try to reach out to agents you know very well because both Travel Triangle and Hashtag Journey are a scam and I intend to take this matter to the consumer courts to get justice. If you are ever a victim of similar incidents, take pictures, keep records and file a complaint with the consume courts else you will be scammed just like me.

erse options, addressed all my queries, and recommended some amazing places to visit. The experience was seamless, and I truly appreciated the support and day-wise coordination. Thank you for making my trip memorable. I look forward to availing your services again in the future

eeshu was incredibly attentive and helpful in crafting a detailed itinerary tailored to our preferences. He went above and beyond to suggest must-visit places, book all the attractions, and ensure everything was perfectly organized. What truly stood out was Yeeshu's availability and dedication throughout the trip. Even when it was late for him, he was just a call or message away to assist us with any queries or issues, which made our journey completely stress-free. Additionally, Yeeshu managed to secure us a fantastic deal with discounts that made the trip not only memorable but also budget-friendly. His professionalism, expertise, and customer-first approach made all the difference. I highly recommend Yeeshu to anyone looking to plan a seamless and enjoyable travel experience. Thank you, Yeeshu, for making our trip so special!

our journey, every detail was taken care of with precision and professionalism. A special thanks to the **trip executors** who ensured a seamless and hassle-free experience throughout. Their attention to detail and prompt assistance made our vacation truly memorable. We would also like to extend heartfelt gratitude to **Ms. Priya and Mr. Anmol** for their constant support and guidance during the planning phase. Their personalized approach, helpful recommendations, and quick responses to all our queries added immense value to the entire process. Thanks to the team at Knowravel, we came back with wonderful memories and a rejuvenated spirit. We highly recommend their services to anyone looking for a well-curated travel experience!

t Paris and switzerland trip with them. We took passport and land package from them. I must say they are very professional and quite cheap when compared to other tours companies. Discussions: We had very long calls and frequesnt changes in plan regarding days and which cities or places to visit, they entertained all of them and made better plan on every change. We called them lot of times for testimonials and changes and they were happy to do it. They didnt force us for anything infact suggested better places than what we had in mind . Itinerary: simply the most detailed itinerary I have ever seen. Pictorial representation , bullet list of monuments. Hour wise itinerrary to make you aware of time because you will get lost in beauty. It was a long itinerarry with alternate mode of transports for every connection where possible. Properly given timetables of the trains and next trains that are availabel from your route. They also include scenic/panoramic trains and trust me those were really mazing. That itinerary is solid for few years of travel easily. Their itinerary is so flexible that we could sip or add few things or shuffle and still cover almost all the things. Hotels: We absolutely loved their hotel choices, very close to nature and close to transport places. In all 6-7 cities we had to walk hardly 100 meters for our hotels. In grindelwald we had to 5 steps for railway station. Not sure how they do it but they find the best and closest hotels with amazing view. In lucerne the hotel owner also gave us chocolates. Some of them had bath tub as well and amazin view of street and lakes. Trust me you will love them, close to market, close to transport system and inclusive of breakfast. In paris hotel we got free hot chocolate and sparkling water. Tickets: I must say all tickets we got were flexible and we had to shift paris boat ride to next day due to leg pain from walking. But all tickets were very good and do not forget to take a printout of each ticket. Mt.Titlis or Jugfrau all were flexible so incase weather is not good then also we can go next day. similarly the Swiss Pass was amazing as it gave us free pass to ride anything at any time which helped us in making good decision if something wasn't available or we had some time to kill. Support: WY was available for support at all times, they helped us with us for small queries as well like cash, card, disneyland metrsos, trains to Switzerland etc. Overall very supportive. Prices: The prices were quite cheap considering the trip to one of the most expensive countries in world. When compared to the time we spent and fun we had the price was super cheap. Plus since everything is pre-booked we didnt have to spend anything other than metro and food. I would definitely recommend wise yatra over any other travel service because we were free to do anything in the itinerary other travel we connected with offered us group tours for same rate where we were not able to spend time on a monument as per our wish. I would really recommend them. Infact for our next trip also I am going to go with them."

lan. The team was very supportive and prompt with their responses during the entire process. The stays provided were also excellent. Thanks to WiseYatra we had a great trip. Recommended!!

ng to the greatly detailed itinerary customised for us. Have had loads of friends reaching out to appreciate the way the trip was planned. Thanks for ensuring we had such a great time! Would definitely recommend the service to anyone looking to plan a trip tailor made to their preference. Looking forward to planning more trips with them in the future!

d happier with their services. From start to finish, everything was smooth and hassle free only because of their detailed iternary planning and great suggestions! I think this is one of the best team and agency I have ever come across as a traveller. All the hotels which they booked from their end was perfect be it the room wise, comfort wise, food wise, and mainly close to all public centres and transport which made it more easier for us to travel intercity, it saved time. The locality was too good. And I would suggest to go for the hotels which they recommend because it is very safe as well. Their pre booking assistance for all major attractions and activities was a great use to us. Everything was planned and organised perfectly by the team. To conclude, be it a group trip, or a solo travel, Wiseyatra is much recommended for anyone planning their trips!

ed!

ey keep a check on you for any issues during your travel as well. The plan/Itenary was explained in detail, every detail listed out and zero problem with the bookings. One of the best travel experiences ever had so far.Europe trip to Amsterdam, Paris and Switzerland has been very memorable. Would recommend them if you want to travel with a certain budget, explore on your own and experience everything without having to worry about anything on your travel.

n throughout the process. Your assistance with visas and other travel arrangements was especially helpful and made the planning much smoother. With our busy schedule we wouldn’t have managed to have fine planning so well. That said, we faced a couple of challenges during the trip, particularly given that we were traveling with a young child. The itinerary felt quite packed, with long travel hours and ambitious sightseeing schedules. For instance, we often arrived at new destinations around 3 pm but were scheduled to visit attractions that closed as early as 4:30 or 5 pm. Having more information on these timing restrictions in advance would have been very useful in helping us navigate and plan accordingly. Thank you for your efforts in making this trip enjoyable and memorable. Your team did a great job, and we look forward to planning future trips with WiseYatra with these considerations in mind."

multiple times and considering our preferences.They chalked out a detailed documentation which takes care of every minute details like transportation availability, timings, nearest stations, google map links for sight-seeing and connectivity. This saved lot of our time in figuring out logistics. We appreciate their attention to these small details. Before the trip they had scheduled a call with us to walk us through the itenary in detail and cater to doubts if any. They were also available on whats app for guidance throughout the trip. The tour was meticulously crafted which included not only the popular destinations but also some other places which we would have not found over the internet otherwise. Apart from the actual trip, team helped us through the Visa Process and documentation as well. All accomodations provided by them were good and as per commitment. Overall a big shout out to the team for this amazing trip. Will definitely plan more trips with Wise Yatra and would recommend others as well.

ong with Titlis refund as it was closed. Awaiting refund details.

ensuring that everything was meticulously planned without any unexpected surprises. Thank you for making my trip truly memorable.

y helped us in all ways possible. Halstatt day trip from Vienna. It's better than any picture can capture.

ad the best holiday experience. Right from enquiry stage to last day of our return, the team was constantly available throughout for any queries and questions guided and helped out instantly. Recommend better alternative with upgrades as possible. ( Priya, Anmol, Prashant) youll did a fab job. I would definitely recommend you guys further and will look forward to plan more holidays with you’ll. A big Thank you from Melvin & Gladys Miranda

were perfect and within budget. I felt confident throughout the process, and everything went smoothly. I highly recommend Rinkal Sonani working with Street Romeo travel agent for anyone looking to plan a memorable trip!"

d other bookings number and everything was very very genuine. Right from the arrival at the airport or the hotel location and access. Everything was perfect. the location and selection of the hotel was so perfect that it was the best location which I could imagine. And all the activities which were planned have everything included in it. Ashish Ji the trip Manager was so helpful and available every time. even though it was late night in India. If I needed any time change or anything he had just made it happen. so thanks to Ashish Ji and Team for this. I would recommend everyone to book with Mark your Trip and Ashish Ji. Edinburgh train from London and the hotel in Edinburgh

ur first travel to europe. We learned a lot about the place, people and culture. Enjoyed this trip!

rovided was in our budget, and the whole process to work with them was smooth & easy.